The Datacom Services team provides installation and design for the voice, data, and CATV needs across the university. Visit their web site to view current pricing for jack installation or activation. You can also use their online Work Order Request Form to place an order.
Install a new Voice/Data Jack
To activate an existing data jack, use the Work Order Request Form and be prepared to to provide the following information:
- The number of jacks you need installed
- The number of data connections you need activated at the new jacks
- The room and building location
- Your Department ID number (check with your manager if your not sure what this number is)
Requests for telephone service should be placed with Voice Services.
Activating an Existing Jack
strong>To activate an existing data jack, use the Work Order Request Form and be prepared to to provide the following information: Problems With an Existing Jack After this basic troubleshooting, please report any problems to the University IT Support Center at 7-3376 or via email at uitsc@tufts.edu.
If you think you are having problems with an existing data network jack, please try the following basic trouble shooting before reporting the issue to the UIT Support Center:
Questions?
For questions, read the Datacom FAQ or call the Datacom Services at (617)-627-5945. You can also email them at datacom-services@tufts.edu.
