Determining Your Drive Paths
Most Mac users at Tufts are old hands at mounting their network drives. But there’s an important distinction between the paths that work when you’re at work (connected directly to the 130.64.x.x LAN) and the drive paths that work from home or while traveling, such as when connecting remotely via VPN’s Network Connect.
When you're at work, you can connect to your personal and departmental shares with network "shortcut" paths, such as smb://titan/your-department$ and smb://titan/your-utln. These paths are actually "nicknames", or shortcuts, for the full server path (the Fully Qualified Domain Name, or FQDN). When you're at work and connected to the LAN, the network servers are able to recognize that the shortcuts really mean smb://titan.tccs.tufts.edu/your-department$ and smb://titan.tccs.tufts.edu/your-utln. When you connect remotely with VPN's Network Connect, the server path "translation" from shortcut to full path isn't available and, if you are mounting with shortcut paths, your attempts to mount your network drives will fail.
For this reason, I suggest that you mount your drives with the full server path whether you're at work or home. Your P: drive path will be smb://titan.tccs.tufts.edu/your-utln. Your departmental shares will be smb://titan.tccs.tufts.edu/departmental-share-name.
Mounting Your Drives Remotely
The following steps will allow you to mount (link to) your network drives from your Macintosh computer.
1. At the top of the desktop window, from the Finder, select Go > Connect to Server. The Connect to Server 
dialog box will open.
2. In the Server Address: field, type the path to your Personal (P:) or Departmental (Q: or R:) network share.
Remember:
- The path to your P: drive will typically end with your UTLN
- The path to your Q: or R: drive will end with the name of your departmental share.
- There should no spaces in the path name.
P: drive syntax = smb://titan.tccs.tufts.edu/your_utln:
Examples:
smb://titan.tccs.tufts.edu/trieda01
smb://titan.tccs.tufts.edu/jsmith
smb://titan.tccs.tufts.edu/fjohns03
Q: or R: drive syntax = smb://departmental-server/tufts.ad.tufts.tufts.edu/department
Examples:
smb://titan.tccs.tufts.edu/uit$
smb://titan.tccs.tufts.edu/fletcher$
smb://titan.tccs.tufts.edu/nutri_central$
If you are unsure of what either path should be, ask your FSP or departmental IT support provider:
Medford CampusASE -
Information Technology Services
helpdesk@ase.tufts.edu or 617-627-5898
Central -
UIT Support Center
uitsc@tufts.edu or 617-627-3376
Grafton CampusCSVM -
Information Technology Services
508-887-8777
BostonBoston Students & Clinical Faculty -
Hirsh Health Sciences Library IT Service Desk
HHSL-ITS@tufts.edu or 617-636-2947
Medical, Sackler and Friedman Schools -
Office of Information Technology
oit@tufts.edu or 617-636-0331
Dental Faculty & Staff -
Dental IT Staff
Den_Infosys@elist.tufts.edu
HNRC Faculty & Staff -
HNRC Helpdesk
scicomp-hnrc@tufts.edu
3. When you’ve finished entering the path, click the Plus button. This will add the server address to your list of favorites, which will save you the time and effort of typing it each time you need to connect.
4. Click Connect. The Authentication window will open.
5. In the Authentication window, enter the following information:
Select Registered User (older Mac OS - Workgroup or Domain: Tufts)
Name: your UTLN
Password: your network password
Saving passwords seriously weakens network (and your) security. Don’t check Remember this password in my keychain.
6. When finished, click Connect (older Mac OS -click OK) . The Mac will search for and connect to the selected path location. When it connects and authenticates your UTLN and password, the network folder will open.
Save files to your mapped network connections the same way you would to any other drive location on your computer.
Tufts network drive mountings are not persistent on Macs and, unlike Windows users, you will need to repeat the mapping process each time you disconnect or shut down your Mac. Your new mappings, however, have been saved in your Favorite Servers list and reconnecting will be as simple as selecting the server location, typing in your UTLN and password, and clicking Connect (or OK on older versions of the Mac OS).
