|Installation & ID | Interface Basics | Making Calls | Sharing Applications | Support |
Before You Begin Making CallsMovi’s technology, along with your verbal and non-verbal communication, determines the effectiveness of your video conferences. Consider these best practices as you prepare for desktop videoconferencing:
- Plan for video conferences just as you do for live meetings.
- Know what actions you should take for technical issues.
- Use simple fonts (at least 14 point in height) for materials.
- Email hard-to-read material to others before the meeting.
- Try to wear solid, pastel colored clothing. Avoid white, red, or patterns, such as plaids or stripes.
- Remove jingling jewelry prior to your video conference.
- Shut down any unnecessary programs before placing your call.
- Turn off cell phones and other PDAs.
- Strive for a clean, distraction-free background where people can’t walk behind you.
- Position the microphone near the camera.
- Strive to have few people sharing microphones.
Calling Another Tufts Movi User
Search for other registered Movi users by typing their first or last name in the search field.
Roll your cursor over any contact name and press the call button to initiate a call.
The video window and disappearing toolbar will appear.
- The toolbar buttons allow you to toggle features on and off.
- The Movi video windows may be re-sized and dragged anywhere on your screen. A push pin icon on a window can be used to keep the window positioned on your desktop.
- Move your cursor over the video to redisplay the toolbar.
- When you are in a call, an info bar will display above the video, displaying metadata for the call.
Additionally, above the video in the right corner of the screen, there are several buttons which allow you to do the following:
| ||Adjust positioning of the far-end camera. |
|Use a numeric keypad (called Dual-tone multi-frequency keypad, or DTMF) to create and enter pass codes or interact with voice systems. |
On the far right of the screen, three icons may appear if certain conditions exist.
|Your video is muted. |
|The far end microphone is muted.|
|Your microphone is muted.|
Calling Outside Tufts Movi Community
If you need to conduct a Cisco TelePresence Movi video conference with individuals outside of Tufts, contact the UIT Support Center for assistance. The UIT Support Center must verify the email address type and IP address of individuals outside of Tufts and must conduct a test call before you will be able to call those individuals using Cisco TelePresence Movi.
Optimizing Your Effectiveness
Movi’s technology, along with your verbal and non-verbal communication determines the effectiveness of your video conferences. Use the following tips to improve your videoconference communication skills.
- Open the session 5-10 min. early and use a Welcome slide.
- Establish ground rules for participation.
- Use introductions to test everyone's video and audio.
- Adjust microphone settings to avoid raising your voice.
- Have one person control the settings for shared devices.
- Mute microphones to minimize unnecessary noise.
- Wait for the others to finish before replying.
- Talk slowly and look directly into the camera.
- Pause after comments to allow people to un-mute themselves.
- Couch questions to draw the fewest responses.
- In large meetings, have everyone say their name when speaking… "John here…"
- Nod your head to indicate agreement instead of speaking.
- Everyone should announce actions such as leaving the room, or when someone is in a room but off camera.
- Use network settings to resolve technical issues due to limited internet bandwidth by selecting lower resolution.
- Enter “0” (zero) as search criteria in the search field in Movi and press .
This will launch the Tufts MCU (Multipoint Control Unit), which interconnects calls from several sources.
- When you connect to the Tufts MCU, you will be welcomed by the auto attendant with voice and screen.
- The main menu of the MCU lists existing conference calls, many of which are used repeatedly by specific sets of participants.
If you wish to set up a recurring call that will appear on the MCU main menu, contact UIT Client Support Center via email at UITSC@tufts.edu or by calling (617) 627-3376.
- The system default selection is used to create a new conference. To select this option from the main menu, press Shift+8 to enter an asterisk.
Alternately, you may enable far end controls and select the option to create a new conference from the menu. The icon to enable far end controls appears in the upper right corner of the window. With far end controls enabled, pressing your right arrow key selects the option to create a new conference.
- The MCU will prompt you to enter a unique conference number to identify your conference call. Enter a 5 digit conference number of your choosing.
- To enter your number, place the number sign '#' (Shift+3) symbol at the end of your conference number.
- Once you have entered the conference number, the MCU will provide an opportunity for you to add a PIN, if you choose. Adding a PIN increases security for your conference and makes it less likely that a participant may enter in error. Enter a PIN of your choosing, or bypass using a PIN by entering the number sign '#' (Shift+3).
Note that if you fail to enter a PIN or enter the number sign (#), the system will timeout for PIN entry and begin you conference without using a PIN.
- Toggle to your e-mail and e-mail the conference ID and passcode to the other participants.
To join a call that someone else created:
- Note the conference ID and passcode sent to you in an e-mail by the individual who created the call.
- Launch Movi from the Start menu by selecting Programs > Cisco > Cisco TelePresence Movi.
- Enter the conference ID in Movi in the search field.
- Enter the passcode.