The Datacom Services team of dedicated staff provides both structure and support for the cabling and wiring infrastructure services that form the foundation for Tufts' computer, telephone, and cable (CATV) networks. Servicing the Medford, Boston, and Grafton campuses, the team includes professional wiring and cabling technicians that install, maintain, move, and troubleshoot Tufts' phone, cable (CATV) and data network wiring. In addition, they pull and terminate cables, install switches, telecommunication jacks, network electronics, maintain the wiring closets, and provide support for all data, telephone and CATV requests from the Tufts community.
They also work closely with the project managers, outside contractors and Tufts facilities staff to keep phone and data network connections up and running. This can include anything from fixing a bad Ethernet connection in a faculty office to coordinating the installation of high-speed fiber optic trunk lines linking the three campuses together.
Along with the Datacom Service Technicians, the team includes project managers who oversee the design and specifications of all cabling and wiring projects on Tufts' campuses. This could involve designing a wiring plant from scratch for a new building such as the Jaharis Center in the Medical Area, or upgrading the phone and data wiring in one of the many Victorian-era frame houses on the Medford campus.
In both cases, project managers work with facilities staff to design an optimal layout of voice and data cabling, wiring closets, electrical capacity, and high-speed fiber optic cable links to the main phone and computer centers.
Policies and Standards of Use
All members of the Tufts community are required to adhere to the following policies and standards when using any of the university's data or telecomminication services:
Information Technology Responsible Use Policy
IT Resource Security Policy
Wireless Policy
Eligibility for IT Policy
Network Use Policy
