The dedicated team of Datacom Services maintains and enhances the copper and fiber cabling infrastructures that form the foundation for the Tufts' computer, telephone, and cable TV (CATV) networks. Servicing the Medford, Boston, and Grafton campuses, the team includes certified cabling and splicing technicians that install, maintain, move, troubleshoot and upgrade Tufts' phone, cable TV (CATV) and data network cabling. In addition, they pull and terminate cables, install network switches and wireless equipment, telecommunications jacks, maintain the telecommunications rooms, identify underground cable locations for Dig Safe, and provide support for all data, telephone, and cable TV (CATV) requests from the Students, Staff and Faculty that form the Tufts community. They also provide on-call coverage for any network events that might occur after hours.

Along with the Datacom Services Technicians, the team includes Datacom/Telecom project managers who oversee the design and specifications of all cabling projects on Tufts' campuses. This could involve designing a cabling plant from scratch for a new building such as the Jaharis Center in the Medical Area, or the RBL building at the vet school, or simply upgrading the phone and data cabling in one of the many Victorian-era frame houses on the Medford campus.

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Policies and Standards of Use

All members of the Tufts community are required to adhere to the following policies and standards when using any of the university's data or telecommunication services:

Information Technology Responsible Use Policy

IT Resource Security Policy

Wireless Policy

Eligibility for IT Policy

Network Use Policy