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Support
Tuft’s videoconferencing systems are available on the Boston, Grafton, and Medford campuses. Support is available through the UIT Support Center from 9:00 A.M. to 5:00 P.M. Monday through Friday EST USA (except on University holidays). You may request service for other hours through the UIT Client Support Center at UITSC@tufts.edu or 617-627-3376.
For critical problems that have an immediate impact on important University business, contact Voice Communications at teldesk@tufts.edu, or call the Voice Services Help Desk at (617) 627-4357. Calls about all other problems with Tufts videoconference services should be made to your local support organization.
- Boston emc@tufts.edu or 617-636-0931
- Grafton vet-its@tufts.edu or 508-839-8777
- Medford videoconf@tufts.edu or 617-627-3376
- Medford A&S, Fletcher, and Engineering helpdesk@ase.tufts.edu or 617-627-5898